Singapore adopts a forward-looking approach to mediation and has taken active measures to promote this form of alternative dispute resolution as a legitimate and effective option for disputing parties. On the international front, the Singapore Convention on Mediation has introduced a framework for the international recognition and enforcement of commercial settlements in writing which have…

For readers who are new, the “Neuro-Linguist’s Toolbox” series is an ongoing series focused on using Neuro-Linguistic Programming (NLP) in our practice of amicable dispute resolution. The first section focused on rapport (the first of which can be found here). The second section focuses on matters of self-care and personal improvement for mediators (the first…

Communication is one of the most important pillars of human relationships. Connections established through communication make life in society possible and it explains why so many different types of language have been developed and improved since the early dawn of civilization. However, while it unites us, communication can also divide us, as most of us…

Offers in mediation are too often approached with all the coyness of gauche teenagers at a school dance (acknowledging that this metaphor may reveal too much about my own youth!). It need not be like this. Here are some thoughts to ease the pain. Going first is not weakness. All mediations require offers to be…

I have been musing about what a mediator might say to President Putin given the opportunity. That led me to compose a letter a few weeks ago, with which I have since tinkered. This is merely a thought experiment. The letter goes something like this: “Dear President Putin I write as a mediator, a peacemaker….

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One of the great joys of being part of the world-wide mediation community is the  opportunity to learn and keep learning from professionals whose practice is far from homogeneous. The generosity in sharing thoughts, ideas and even intellectual property is remarkable. Despite this, there is still a lot about the practice of mediation that is…

“The world is made, not found.” (W Barnet Pearce) I had been a mediator for about 10 years before I heard parties’ initial words described as their “opening statement.” This may surprise some readers, though probably not if they began, like me, in family mediation, nor community or workplace. Other descriptions are available, as our…

A disaster has unfolded in Ukraine and beyond in the month and a half since Russia invaded. Thousands of dead and injured, reports of horrific brutality, millions of refugees and towns and cities reduced to rubble. Russia is also suffering from economic sanctions, the loss of many of its brightest and best and a pariah…

As soon as the news of the Ukrainian invasion emerged in late February, I felt the urgent need to address in writing what had been unthinkable only days earlier but which has now changed Europe for good. At the same time, I felt a massive sense of despair and helplessness which rendered me mute. Weeks…

As a mediator, have you ever come across a situation where the parties and their respective legal representatives insist to have a face-to-face mediation session with you against a backdrop of sudden rise of confirmed Covid cases in your city to the extent that social distancing measures are being tightened and the Judiciary has announced…